Chesterton Tribune

 

 

NIPSCO warns of Green Dot Card scam

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Spurred by customer complaints--including at least two Chesterton restaurants--the Northern Indiana Public Service Company is warning customers about a bill payment scam in which victims are asked to purchase a prepaid debit card to settle an overdue balance.

According to NIPSCO, multiple customers have reported receiving unsolicited phone calls from persons falsely claiming to represent NIPSCO. Those scammers threaten disconnection of the customer’s electric service if an immediate payment is not made.

They then direct the customer to purchase a prepaid debit card--many reports specifically reference a “Green Dot Debit Card”--and call back with a receipt and PIN, giving the scammers access to the card’s funds.

Both residential and business customers have been targeted by the scammers. A number of reports have come from Spanish-speaking customers.

In an effort to keep customers safe from scams, NIPSCO reminds customers:

¥NIPSCO never asks for customers who are behind on payments to purchase a prepaid debit card to avoid disconnection. Customers have the following payment options: on line, by phone, by mail, or in person at one of NIPSCO’s authorized payment locations.

¥Never give personal information, including Social Security numbers and banking information, to unconfirmed sources. NIPSCO only asks for a Social Security number when a customer is applying for new service.

¥If you are unsure about the legitimacy of any programs or offers claiming to be affiliated with NIPSCO, please call our 24-Hour Customer Service Center at (800) 464-7726.

¥Legitimate bill assistance programs are available to qualifying customers. For more information on these offerings, visit NIPSCO.com/PaymentAssistance

 

 

Posted 8/23/2013