By PAULENE POPARAD
Westchester Public Library Board members spent considerable time Thursday in
President Neal Mortensen’s words “brainstorming” about the library system’s
present and future.
A key challenge, said WPL Director Phil Baugher, is reaching more young
adults and having the library remain relevant for patrons who increasingly
are pursuing solitary interests or are just too busy to make time for a
library visit.
Using a popular SWOT business model, the board evaluated WPL’s strengths,
weaknesses, opportunities and threats. Armed with the exercise’s comments
and observations, Baugher now will prepare an update of the library’s
long-range plan with specific proposals for the board to review.
Mortensen said it was encouraging that there are no immediate threats to the
library, which has rebounded from a financial crisis in 2001 when Bethlehem
Steel, the district’s largest taxpayer, went bankrupt and the property taxes
that finance WPL operations went unpaid. Bethlehem subsequently was sold to
Mittal Steel.
If not a true threat, a major concern voiced last night is the diversion of
funding for statewide library services from INCOLSA, a 700-member
institution representing WPL and other Hoosier public and private libraries,
to the Indiana State Library. INCOLSA and ISL have entered into an
understanding that Baugher said offers no guarantees INCOLSA’s full range of
current services would be continued.
The joint agreement allows ISL to offer for contract “most” of the statewide
services currently funded with state and federal funds, “comparable” other
services and “some” professional development services. ISL maintains the
changes will allow it to explore opportunities for greater efficiencies, and
for improved and additional services.
ISL reserves the right to add or delete from a list of services to be bid,
and pledges to offer uninterrupted continuation of present levels of funding
and service. INCOLSA is being encouraged to bid on the vendor contract.
Since INCOLSA already has reached agreement with the state, Baugher said,
“We can’t fight someone’s battle when they don’t want you to.”
Strengths overcome threats?
The SWOT exercise revealed WPL enjoys a number of strengths, among them its
community and volunteers; growing economy, large assessed valuation and
ability to levy its own tax rate; supportive appointing authorities for a
conscientious Library Board; larger-than-average facilities for the base
population served; excellent staff and strong leadership; an accessible,
user-friendly collection of relatively current material; a good range of
services; diverse programming; and better access to a good range of
technological services than many other libraries WPL’s size.
Each strength had a potential weakness, and each opportunity a possible
threat.
Even though WPL’s buildings are large and it operates a museum in the leased
historic Brown Mansion, space and parking overall are limited and the
original buildings are somewhat dated and landlocked. The library’s
Westchester Township district can’t grow, yet non-resident populations
around the district are growing rapidly and requesting library service.
Regarding technology, it constantly must be upgraded yet it moves rapidly
and is expensive; potential censorship attempts and system security are
additional issues. But the library has the opportunity to continue becoming
the community’s “hot spot” for technology, said Baugher, as evidenced by its
recent installation of wireless access for patrons and helping to develop
the community’s online identity.
WPL attorney Terry Hiestand said in the future WPL may wish to offer
streaming Internet video or programs on local cable access channels. He also
suggested better educating parents about how their children can use WPL’s
many services.
The library’s staff drew praise. Said Library Board member Vern Odom,
“They’re creative, not afraid to try new things.” Member Sharon Robbins
observed staff members are very supportive of one another. Nevertheless,
some key staffers are approaching retirement and others may be tempted to
leave for higher-paying jobs. Improved staff training and continued support
to obtain library degrees were recommended.
Baugher said WPL is in the midst of volatile times with Porter County unable
to get its property-tax bills out on time and the prospect of some day
having the Indiana General Assembly possibly change how libraries are
funded, mandate elected library boards or even consolidation or merger of
library districts.
“How can our community afford to contribute for library services?” Baugher
asked the board. “I have to count on you to be the voice of the community.”
Member Rick Hokanson asked if anything would be gained by inviting area
leaders, elected officials and legislators to meet with the board and learn
about WPL. “We need to promote our situation. Right now they don’t even know
(us). It’s a relationship-building process.”
Cold freezes circulation?
In other business the board voted 6-1 with member Karen Nash absent to
purchase a Ford E-250 cargo van for $16,500 from Lake Shore Ford in Burns
Harbor. It will replace the aging WPL van.
The board also reviewed its $150 fee for use of the library by non-township
residents and it was renewed without change. Active non-resident borrowers
are listed as 3,309 and active resident borrowers as 10,379.
Perhaps because of the weather, WPL circulation uncharacteristically dipped
by less than 1 percent in January over the same month last year.
Nevertheless 33,682 materials were circulated year-to-date and 15,498 visits
made to WPL’s web page. There were 1,468 visitors at Hageman Library; 13,810
at Thomas Library; 306 at the Library Service Center; and 610 at the WPL-operated
Westchester Township History Museum, all visitations less than January,
2006.
Baugher reported that WPL’s cash position remains strong with $3,975,098
cash on hand and $3.3 million of that in investments.
Posted 2/9/2007