assistance will still be available after the state’s moratorium on
disconnecting electric and natural gas service during the winter for
eligible customers ends today, the Northern Indiana Public Service Company
Between Dec. 1 and
March 15, natural gas utilities in Indiana do not disconnect service to Low
Income Home Energy Assistance Program (LIHEAP) customers who are delinquent
on their home heating bills.
experiencing financial challenges are encouraged to contact NIPSCO to
explore the options available to them, including:
* LIHEAP Program:
Support is available to households falling within 150 percent of federal
poverty guidelines and is fully funded by a federal block grant offered
through the U.S. Department of Health and Human Services (HHS). Applications
for heating assistance are taken through May 18. Summer cooling assistance
will begin in June 2018 if remaining funds are available.
* NIPSCO Customer
Assistance for Residential Energy (CARE) Discount Program: In addition to
the assistance available through LIHEAP, the NIPSCO CARE Discount Program is
designed to provide further bill reductions to LIHEAP-eligible customers.
Once enrolled in LIHEAP, customers are automatically enrolled in the
program, and reductions range from 11 to 26 percent, depending on the same
criteria used by the state in determining the level of assistance. CARE
discounts are available through May 31 or until funds are exhausted.
* NIPSCO Hardship
Program: For customers just outside the federal poverty guidelines for
LIHEAP, the NIPSCO Hardship Program offers up to $400 in gas bill assistance
to households between 151 and 200 percent of the federal poverty level.
Hardship funds are available through many of the same local Community Action
Agencies where LIHEAP funds are distributed and are available through May 31
or until funds are exhausted.
trustees: Limited energy assistance funds are available through local
township trustee offices. NIPSCO customers are encouraged to contact their
local township trustee to see what help is available.
Arrangements: A NIPSCO credit agreement allows customers to make an initial
payment within five days of the agreement, then spread the remaining unpaid
balance over three months, plus current bills as they are due.
information on billing options and payment assistance, visit NIPSCO.com/PaymentAssistance
or call (800) 464-7726.
In addition to
offering a number of payment assistance options, NIPSCO offers a number of
energy-efficiency programs to help lower energy usage and bills. Visit
NIPSCO.com/Save for more information on available programs and other ways to