Chesterton Tribune

 

 

Disconnect moratorium set to end August 14; NIPSCO offering payment plans

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With the statewide moratorium on the shut-off of electric and natural gas service during the pandemic currently scheduled to end Aug. 14, NIPSCO is preparing to offer “its most flexible payment plan options to help those in need.”

“NIPSCO voluntarily suspended late payment charges and shut-offs for nonpayment in response to the COVID-19 pandemic for all customers beginning in early March, prior to the moratorium,” the company said in a statement released today. “And although the number of customers who are behind on their bills is less than last year at this time, the amount owed by some customers has accumulated and there are many who still need help.”

"For those who may still be facing financial hardships due to COVID-19 or other reasons, assistance is available now and after the moratorium, to help them manage their energy bills,” said Nick Meyer, vice-president of communications and external affairs. “Our goal is to ensure our customers continue having safe, reliable energy after the moratorium lifts and we intend to offer our most flexible payment options suitable for our customers’ individual financial situations.”

Some options:

-- Payment Agreement: NIPSCO has extended its flexible payment arrangements to allow customers to spread their past-due balance over six months by paying a portion of their past-due balance, plus current charges incurred. Visit NIPSCO.com/paymentplans

-- Partial Payment Plans: NIPSCO offers payment plans that will help customers make smaller, more manageable payments now to make it easier to bring their account current in the future. Vist myaccount.nipsco.com to review available payment plans. NIPSCO’s customer care team will work with customers to set up a personalized payment plan. Call (800) 464-7726 to discuss options.

-- Local, State, and Federal Assistance: Customers who have been directly impacted by pandemic-related job loss or hardship can visit NIPSCO.com/assistance to find additional resources or call their local community action agency or Energy Assistance Program agency or township trustee’s office. These agencies can help customers access local and federal assistance including the Low Income Home Energy Assistance Program (LIHEAP0. Applications are being accepted through July 31.

 

Posted 7/28/2020

 

 
 
 
 

 

 

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