The arrival of
warmer weather in northern Indiana means the possibility of heavy rain and
strong winds that can wreak havoc and create unsafe situations. As the
upcoming summer season approaches, NIPSCO advises customers to take
precautionary measures and prepare for severe weather to ensure their
Before the Storm
Customers can stay
prepared by following some simple safety tips, such as:
* Monitoring the
weather and knowing what conditions are forecasted for the area.
* Creating a storm
preparedness kit that includes essential medicines, nonperishable food
items, water, flashlights, a fully charged cell phone, portable radios, and
insurance policies. Include extra copies of the policies and other important
documents in the storm preparedness kit.
* Signing up for
NIPSCO Alerts to receive up-to-date information, including power outage
status updates. See below for how to sign up.
* Adding NIPSCO’s
24-hour customer service line, 1-800-4-NIPSCO (1-800-464-7726), as one of
your emergency phone numbers on your cell phone. If you prefer to text to
report an electric outage, be sure to save the number 444111.
* Making prior
arrangements for a backup power supply if someone in your family requires
life support equipment. This may mean having a generator or going to a
health care facility that has backup power.
* Inspecting trees
and correcting obvious problems before severe weather arrives. Dead trees
and broken, dead, or decaying limbs can threaten lives or increase property
damage during a storm. Never attempt to prune limbs or remove trees that are
close to power lines. For your safety, always contact NIPSCO if you see a
tree that you suspect is causing a potentially dangerous situation.
During the Storm
If your area is
affected by a storm, be sure to stay clear of any fallen power lines. If you
spot a fallen line, report it to the police and call NIPSCO’s 24-hour
customer service line at 1-800-4-NIPSCO.
If you experience a
power outage, please report it through one of our channels:
* Text the word
“Out” to 444111
* Go to NIPSCO.com
please continue to stay informed. Follow local news and NIPSCO for
up-to-date information. NIPSCO will also provide updates regarding the
number of customers currently affected, where outages are located, and when
power is expected to be restored. Use the following channels:
* Sign up for power
outage alerts to receive outage updates, including estimated restoration
times, via text, email or phone. Go to NIPSCO.com/Alerts
* Find current
information on the status of power outages and estimated restoration times.
Go to NIPSCO.com/Out
* View the same
outage map and details on NIPSCO.com from your mobile device. Go to
* Follow NIPSCO’s
progress through social media to view photos and power restoration updates.
Go to facebook.com/NIPSCO or twitter.com/NIPSCO
* For more storm
safety tips, visit NIPSCO.com/StaySafe
For text reports,
customers will receive text responses confirming their addresses and contact
information. NIPSCO does not charge for any texts; however, carriers may
charge text messaging and data rates depending on the mobile plan. Remember
to never text while driving.
Public Service Company (NIPSCO), with headquarters in Merrillville, Ind.,
has proudly served the energy needs of northern Indiana for more than 100
years. As Indiana’s largest natural gas distribution company and the
second-largest electric distribution company, NIPSCO serves approximately
810,000 natural gas and 460,000 electric customers across 32 counties.
NIPSCO is part of NiSource’s seven regulated utility companies. NiSource is
one of the largest fully regulated utility companies in the United States,
serving approximately 4 million natural gas and electric customers through
its local Columbia Gas and NIPSCO brands. More information about NIPSCO and
NiSource is available at NIPSCO.com and NiSource.com