Better Business Bureaus across the nation are warning consumers about a new
twist in the ongoing BBB phishing scam. Consumers now are reporting
receiving phone calls —in addition to emails—from scammers claiming to be
Those scammers—calling from (858)102-3252—are offering help removing a virus
from the recipient's computer, after claiming the computer was infected when
the owner downloaded a virus from an email scam using the BBB name.
“BBB is cautioning consumers not to give out any personal information to
callers or to install or download any software they recommend,” said Michael
Coil, president/CEO of the BBB of Northern Indiana.
Since late November, many consumers and business owners nationwide have
received phishing emails appearing to be from a BBB.org email address. These
emails inform the recipient of a non-existent BBB complaint against their
business and encourage them to respond. In a newer take on the scam, emails
urge the recipient to update their information with BBB by completing an
on-line form. All emails either contain an attachment or a link to a
third-party website, both of which download a virus on to the recipient's
Should you receive a suspicious email, don't click on any links. You can
test the links by using your mouse to hover over them. The destination of
the links will appear in a small pop-up box next to the link or at the
bottom of the screen. If the email is a scam, the website shown will not be
a BBB.org URL.