Indiana Public Service Company is reminding customers that bill payment
assistance is still available after the state’s moratorium on disconnecting
natural gas service during the winter for eligible customers ends today,
Wednesday, March 15.
Between Dec. 1 and
March 15, natural gas utilities in Indiana may not disconnect service to Low
Income Home Energy Assistance Program (LIHEAP) customers who are delinquent
on their home heating bills.
experiencing financial challenges are encouraged to contact NIPSCO to
explore the options available to them:
support is available to households falling within 150 percent of federal
poverty guidelines and is fully funded by a federal block grant offered
through the U.S. Department of Health and Human Services (HHS).
heating assistance are taken through May 12.
assistance will run from June 5 through Aug. 11.
Assistance for Residential Energy (CARE) Discount Program: this program is
designed to provide further bill reductions to LIHEAP-eligible customers.
Once enrolled in LIHEAP, customers are automatically enrolled in the
program, and reductions range from 11 to 26 percent, depending on the same
criteria used by the state in determining the level of assistance. CARE
discounts are available through May 31 or until funds are exhausted.
Program: for customers just outside the federal poverty guidelines for
LIHEAP, the NIPSCO Hardship Program offers up to $400 in gas bill assistance
to households between 151 and 200 percent of the federal poverty level.
Hardship funds are available through many of the same local community action
agencies which distribute LIHEAP funds. Assistance is available to May 31 or
until funds are exhausted.
trustees: limited energy assistance funds are available through local
township trustee offices. Last year, approximately $1.2 million was
distributed to help nearly 7,000 customers. NIPSCO customers are encouraged
to contact their local township trustee to see what help is available.
arrangements: a NIPSCO credit agreement allows customers to make an initial
payment within five days of the agreement, then spread the remaining unpaid
balance over three months, plus current bills as they are due.
For information on
billing options and payment assistance, see NIPSCO.com/PaymentAssistance