On Wednesday, July 1, the Indiana Utility Regulatory Commission (IURC) will
implement changes dealing specifically with communications services in
Indiana mandated by Public Law 27-2006 or House Enrolled Act 1279.
Under HEA 1279, the IURC will no longer have jurisdiction over basic
telecommunications services; communications service providers will be
required to be certified by the IURC; and the IURC will identify and
eliminate policies and rules no longer necessary uner the changes.
“HEA 1279 does not deregulate the communications industry as a whole,” the
IURC said in a statement released on Friday. “Instead, it deregulates
specific areas, while preserving or adding Commission jurisdiction over
others. After July 1, the Commission retains authority over dual-party relay
service, universal dialing codes, slamming and cramming, universal service,
video franchising authority, providers of last resort, and
carrier-to-carrier disputes, among others.”
“The Commission’s Consumer Affairs Division will continue to log consumer
inquiries and complaints and forward them to the appropriate company,” the
statement said. “However, the Commission cannot provide dispute resolution
for all communications issues, only those remaining under its jurisdiction
such as slamming and cramming and video service issues that fall under the
FCC’s customer service standards. By logging consumer information, the
Commission is able to share data with the Indiana General Assembly and
monitor competition in the marketplace for future reporting purposes.”
“With the enactment of HEA 1279, the General Assembly intended to create an
environment in which competition could flourish and in which consumers could
benefit from having more options with regard to communications service
providers,” the statement said.
For more information, visit www.in.gov/iurc