WASHINGTON (AP) — Yahoo plans to extend the amount of time it retains
records on what its users search for online, less than two and a half years
after breaking from the other big Internet search engines and promising to
delete such data promptly.
The new policy brings the company in line with Google Inc., which dominates
the industry and failed to follow Yahoo Inc.'s lead when it shortened the
amount of time that it keeps online search records to 90 days in most cases.
Beginning this summer, after notifying customers, Yahoo will join Google in
keeping search logs for 18 months.
Yahoo said it will consider keeping other types of information about its
users for longer durations, too.
The company's announcement Friday comes amid mounting unease about the vast
amounts of personal information that companies are scooping up online —
including Internet search records, Web surfing habits, pages views and ad
clicks. That information is used to personalize Web content and target
But privacy watchdogs fear that as companies store this information, they
are compiling vast databases that could become easy targets for government
surveillance, identity theft and online scams — as well as marketing.
Government officials are starting to take note. The Commerce Department has
called for a "privacy bill of rights" for Internet users, and the Federal
Trade Commission has proposed a "Do Not Track" tool to let consumers stop or
restrict advertisers from studying their online behavior to target ads.
Several lawmakers have also introduced bills to set ground rules for
companies that collect consumer data online.
In late 2008, Yahoo became the first major Internet search engine to commit
to "anonymizing" a wide range of user data — including search logs — after
90 days in most cases. Microsoft Corp., which powers Yahoo's search results
under a partnership reached last year, followed in early 2010 with its own
pledge to anonymize search records after six months.
Yahoo anonymizes the data by stripping out portions of users' numeric
Internet addresses, altering small tracking files known as "cookies" and
deleting other potential personally identifiable information. Under the new
policy, Yahoo will keep such personally identifiable data for the full 18
months before anonymizing the records.
"Yahoo is absolutely backtracking from what had been an industry-leading
position," said Erica Newland, a policy analyst at the Center for Democracy
& Technology, a privacy watchdog group based in Washington.
Anne Toth, who oversees privacy matters at Yahoo as its chief trust officer,
said the company is operating in a different competitive environment today —
with social networking sites, mobile apps and other online services all
battling for consumer attention.
To keep up, she said, Yahoo needs to be able to offer its own highly
personalized services — including online shopping recommendations,
customized news pages and search tools that can anticipate what users are
looking for. To pick out patterns for such personalization, Toth said, Yahoo
needs to analyze a larger set of data on user behavior.
But Newland said Yahoo's policy change underscores the need for
government-imposed limits, rather than the self-regulation the industry
largely enjoys now. She said the pressure on Internet companies to mine
consumer data for commercial purposes has produced to “race to the bottom”
in privacy protection.